Patient Care Coordinator/Front Desk- Lincoln Pediatric Dentistry

beBright•Lincoln, NE

7h•$18•Onsite

About The Position

We are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. WHO WE ARE: Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle — compassion. We show compassion to our patients, their families and to each other. Visit our Website: https://lincolnpediatricdentistry.com/ WHO WE ARE LOOKING FOR:

Requirements

Proven experience in a customer service or administrative role, preferably in a healthcare setting.
Strong communication and interpersonal skills
Ability to multitask, stay organized, and work in a fast-paced environment.

Nice To Haves

Knowledge of dental terminology, procedures, and insurance processes is beneficial.

Responsibilities

Greet and welcome patients in a friendly and professional manner.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.