Patient Care Associate

Mass General Brigham•Boston, MA

21h•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals to advance its mission. As a not-for-profit, it supports patient care, research, teaching, and community service, striving to provide exceptional care. High-performing teams drive groundbreaking medical discoveries. The Patient Care Associate (PCA), under the direction of a registered/licensed nurse (RN) and as a member of the interdisciplinary health care team, assists in clinical support functions to promote a safe, compassionate patient care environment. Mass General Brigham is committed to serving the community, enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system, recognizing that increasing value and continuously improving quality are essential to maintaining excellence. It is a passionate, welcoming community where minds meet caring hearts, built on the legacy of two leading academic medical centers.

Requirements

High school diploma, GED or equivalent required unless candidate holds a nursing assistant certification.
Recent experience and/or training in clinical patient care.
Must demonstrate effective verbal and written communication skills with the English language.
Must demonstrate basic skills in math and computer science.
Must demonstrate the ability to perform, modify, and record all physical therapy skills with relevance to appropriate thoroughness and sequencing.
Healthcare Provider CPR certification required.
Knowledge of DPH/OEMS regulations.

Nice To Haves

Enrollment in a Nursing, Pre-Med, or Physician Assistant (PA) undergraduate program, with a minimum of one semester of completed patient care rotations at the time of hire.
Possession of a valid license, certification, or enrollment as a student in a Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT-accredited program at the time of hire.
For Spaulding Nursing & Therapy Center, Brighton, certification as a Nursing Assistant at time of hire or completion of a nursing assistant training program and certified within 120 days of employment and must remain active thereafter.
Nursing students currently enrolled in a formal nursing program who have successfully completed at least one clinical rotation can remain employed for 120 days or longer if become certified.
Highly developed communications and interpersonal skills, working with diverse population.
Work independently, be self-directed and contribute as a member of a team.
Anticipates challenges and develops and implements strategies for addressing them.
High level of service delivery.
Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
Attention to detail.

Responsibilities

Patient care plan is carried out as directed by Registered Nurse.
Patient physical care is provided such as bed bath, toileting, grooming, changing bed linen, etc. per established guidelines.
Patient general care is provided such as positioning, lifting, and turning, and using adaptive and transfer equipment per established guidelines.
Patient monitoring activities such as vital signs and blood glucose are performed per established guidelines.
Patients are prepared for meals, assisting when appropriate to meet patients’ need.
Patient rounds are performed regularly, and call lights are answered promptly to meet patients’ needs.
Patient care is documented in a timely manner adhering to established standards.
Patient room clutter is organized to make best use of space and clean environment.
Specimens are obtained and labeled consistent with established procedures.
Mentoring and teaching is provided for new nursing assistants to meet performance expectations.
Additional department, organization, or network activities are completed per established objectives.
MGB Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.