Patient Care Assistant East Campus Hospital: U1500 Acute Rehab - Full-Time, Night Shift

Loma Linda University Health•Loma Linda, CA

1d•Onsite

About The Position

The Patient Care Assistant (PCA) works under the direct supervision of the Registered Nurse (RN) in a fast-paced inpatient department licensed under Loma Linda University Medical Center (LLUMC), a Magnet Recognized large tertiary academic medical center. This role involves providing direct and indirect age-specific and developmentally appropriate patient care, seeking information and clarification of duties as needed. The PCA functions within the scope of practice for unlicensed assistive personnel and in accordance with established policies, procedures, techniques, and guidelines. The position requires meeting qualifications and competencies as identified in the department-specific Plan for Providing Care, exhibiting behaviors that contribute to a highly motivated and high-performance team, and displaying professionalism in behavior, dress, and conversation. The PCA must demonstrate flexibility, accepting changing assignments and job duties throughout the shift as requested. Utilizing effective interpersonal skills is crucial for maximizing excellence in customer service and following service excellence best practices to improve and maintain high patient and family satisfaction scores. The role also contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population, and performs other duties as needed.

Requirements

Successful completion of an approved Certified Nursing Assistant (CNA) program or successful completion of a Medical Assisting (MA) program, or completion of School of Nursing Fundamentals
Basic Life Support (BLS) certification issued by the American Heart Association
Demonstrates competencies in fundamentals of patient care and knowledge of scope of practice for unlicensed healthcare team members
Exhibits strong customer service skills
Able to read, write legibly and speak in English with professional quality
Able to use computer, printer and software programs necessary to the position, e.g., Word, Outlook, organization electronic medical record
Able to perform basic non-licensed patient care activities
Able to comprehend and follow-through with instructions
Able to relate and communicate positively, effectively and professionally with others
Able to be assertive and consistent in following and enforcing policies
Able to work calmly and respond courteously when under pressure
Able to collaborate
Able to accept direction
Able to think critically and use good judgment
Able to work independently with minimal supervision
Able to perform basic math functions
Able to compose written material
Able to manage multiple assignments effectively
Able to organize and prioritize workload
Able to problem solve
Able to recall information with accuracy
Able to pay close attention to detail

Nice To Haves

Minimum six months nursing assistant or MA experience preferred
Spanish preferred

Responsibilities

Provides direct and indirect age-specific and developmentally appropriate patient care
Seeks information and clarification of duties as needed
Functions within the scope of practice for unlicensed assistive personnel and in accordance with policies, procedures, techniques and guidelines in all aspects of job duties
Meets qualifications and competencies as identified in the department-specific Plan for Providing Care
Exhibits behaviors that contribute to a highly motivated and high-performance team
Displays professionalism in behavior, dress and conversation
Demonstrates flexibility and accepts changing assignments and job duties throughout the shift as requested
Utilizes effective interpersonal skills to maximize excellence in customer service
Follows service excellence best practices to improve and maintain high patient, family satisfaction scores
Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population
Performs other duties as needed