Patient Care Assistant East Campus Hospital: U1500 Acute Rehab - Full-Time, Night Shift

Loma Linda•Loma Linda, CA

5h•Onsite

About The Position

The Patient Care Assistant (PCA) works under the direct supervision of the Registered Nurse (RN) in a fast-paced inpatient department licensed under Loma Linda University Medical Center (LLUMC), a Magnet Recognized large tertiary academic medical center. This role involves providing direct and indirect age-specific and developmentally appropriate patient care, seeking information and clarification of duties as needed. The PCA functions within the scope of practice for unlicensed assistive personnel and in accordance with policies, procedures, techniques and guidelines in all aspects of job duties. The position requires meeting qualifications and competencies as identified in the department-specific Plan for Providing Care. The PCA is expected to exhibit behaviors that contribute to a highly motivated and high-performance team, display professionalism in behavior, dress and conversation, and demonstrate flexibility by accepting changing assignments and job duties throughout the shift as requested. Effective interpersonal skills are crucial for maximizing excellence in customer service, and the PCA must follow service excellence best practices to improve and maintain high patient and family satisfaction scores. The role also contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population, and involves performing other duties as needed.

Requirements

Successful completion of an approved Certified Nursing Assistant (CNA) program or successful completion of a Medical Assisting (MA) program, or completion of School of Nursing Fundamentals
Demonstrates competencies in fundamentals of patient care
Knowledge of scope of practice for unlicensed healthcare team members
Exhibits strong customer service skills
Able to read, write legibly and speak in English with professional quality
Able to use computer, printer and software programs necessary to the position, e.g., Word, Outlook, organization electronic medical record
Able to perform basic non-licensed patient care activities
Able to comprehend and follow-through with instructions
Able to relate and communicate positively, effectively and professionally with others
Able to be assertive and consistent in following and enforcing policies
Able to work calmly and respond courteously when under pressure
Able to collaborate
Able to accept direction
Able to think critically and use good judgment
Able to work independently with minimal supervision
Able to perform basic math functions
Able to compose written material
Able to manage multiple assignments effectively
Able to organize and prioritize workload
Able to problem solve
Able to recall information with accuracy
Able to pay close attention to detail
Able to distinguish colors and smells as necessary for patient care
Able to hear sufficiently for general conversation in person and on the telephone
Able to identify and distinguish various sounds associated with the work place and patient care
Able to see adequately to read computer screens, medical records and written documents necessary to position
Able to discern temperature variances through touch
Basic Life Support (BLS) certification issued by the American Heart Association

Nice To Haves

Minimum six months nursing assistant or MA experience
Speak in Spanish

Responsibilities

Works under the direct supervision of the Registered Nurse (RN)
Provides direct and indirect age-specific and developmentally appropriate patient care
Seeks information and clarification of duties as needed
Functions within the scope of practice for unlicensed assistive personnel and in accordance with policies, procedures, techniques and guidelines in all aspects of job duties
Meets qualifications and competencies as identified in the department-specific Plan for Providing Care
Exhibits behaviors that contribute to a highly motivated and high-performance team
Displays professionalism in behavior, dress and conversation
Demonstrates flexibility and accepts changing assignments and job duties throughout the shift as requested
Utilizes effective interpersonal skills to maximize excellence in customer service
Follows service excellence best practices to improve and maintain high patient, family satisfaction scores
Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population
Performs other duties as needed