Patient Care Assistant Student - Wesley Community Program - Days

Houston Methodist•Houston, TX

18d

About The Position

At Houston Methodist, the Patient Care Assistant (PCA) Student position is a Community In Schools (CIS) student 8-week program in which incumbents should document, where applicable, care administered, diagnostic measurements, treatments and procedures and demonstrate the ability to continuously progress in basic knowledge and skills necessary to communicate appropriately and carry out delegated tasks for age-specific, diverse patient population. This position receives coaching from preceptors, Registered Nurses (RN) and management and performs delegated patient care tasks under the supervision of the RN. The Patient Care Assistant Extern position responds to the call light system and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. This position is responsible for assigned non-nursing functions. The Patient Care Assistant Extern position practices Patient and Family Centered Care in concert with Houston Methodist ICARE values. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Requirements

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) or Community In Schools (CIS) or Wesley House program incumbents enrolled in a state-approved Certified Nursing Assistant program within one month of hire.
None
BLS - Basic Life Support or Instructor (AHA) within 1 month
Must have CNA state license or CMA through an approved credentialing certification agency (AAMA, NAHP, NCCT, NHA) upon completion of program within 90 days
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity

Responsibilities

Promotes a positive work environment with the interprofessional care team.
Participates in teamwork by responding positively to requests for assistance.
Works well with others to make contributions to the work effort as a whole, escalating issues for problem resolution.
Seeks guidance from interprofessional health care team, when needed, and applies feedback to improve patient outcomes.
Follows channels of communication for effective problem solving.
Applies expected behaviors and actions with team members which contribute to improvement of department score for employee engagement, i.e., peer-to-peer accountability.
Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse.
Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
Provides care to patients assigned within unit-specific, defined limits or serves as a sitter after validated specific competencies.
Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit.
May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc.
Applies expected behaviors and actions which contributes to department score for patient satisfaction.
Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures keeping the safety of the patient in mind.
Reports observations, conditions and problems of patients to the licensed nurse.
Provides for the privacy of patients and families, keeping the safety of the patient in mind.
Applies expected behaviors and actions to improve quality and safety scores.
Applies expected behaviors and actions which contributes to meeting department financial targets.
Utilizes resources with cost effectiveness and value creation in mind.
Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed.
Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action.
Ensures own career discussions occur with appropriate management.
Completes and updates the My Development Plan on an on-going basis.