Patient Care Assistant - Behavioral Health

Marshfield Clinic Health System • Marshfield, WI

11d

About The Position

JOB SUMMARY The Patient Care Assistant completes patient care and Appointment Coordinator functions in addition to assisting a designated area with setting goals and ensuring best practice. This individual may assist with referral dispositions to ensure provider referrals are handled appropriately. The Patient Care Assistant will provide day-to-day coordination of a specific area to ensure efficiency and effectiveness of the operational functions of the area. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Diploma or Associate degree in a health care related field. EXPERIENCE Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. Preferred/Optional: Experience with customer service in a health care related field. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within six months of hire. Preferred/Optional: Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire. Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Sanford Health, the largest rural health system in the U.S. and Marshfield Clinic have completed their merger, marking the beginning of a new chapter for the future of rural health care. Click here to view Sanford Health current Openings. When given the tools needed to excel, great things happen: connection with colleagues, recognition in the community, better care for our patients. All this is available with affordable living rich in leisure. Welcome to Marshfield Clinic Health System. Where career meets community. Positions listed as 30 hours per week or greater are offered the level 1 benefit package. Positions listed as 20 – 29 hours per week are offered the level 2 benefit package. Positions listed as less than 19 hours per week are non-benefited. Benefits for temporary positions vary. Details will be discussed in the interview process. We’re hiring! Use “remote” or “hybrid” as a keyword in the search to see our remote-eligible openings!

Requirements

• Excellent written and verbal communication skills
• Keyboard, computer, and telephone proficiency
• Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within six months of hire

Nice To Haves

• Diploma or Associate degree in a health care related field
• Experience with customer service in a health care related field
• Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire

Responsibilities

• Completes patient care functions
• Completes Appointment Coordinator functions
• Assists a designated area with setting goals and ensuring best practice
• Assists with referral dispositions to ensure provider referrals are handled appropriately
• Provides day-to-day coordination of a specific area to ensure efficiency and effectiveness of the operational functions of the area

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees