Patient Billing Specialist
About The Position
You’ll help patients understand their billing statements and resolve any questions or concerns. You’ll respond to patient questions with a friendly tone, explain costs clearly, and make sure accounts are accurate. You’ll set up payment plans when needed and partner with our clinic and billing teams to fix any issues. Clear communication is key. We’re looking for someone whose attitude shines brighter than their resume. If you’re adaptable, detail-oriented, and enjoy working with people, you’ll do great here. Experience in hospitality, retail, or other customer-service fields is a big plus – those people skills translate perfectly. Most important is a collaborative, growth mindset: we hire for attitude and will support your success. We’ll train you on all the billing details, so if you’re eager to learn, we’ve got you.
Requirements
- Customer service experience is a plus
- Interested growing in the healthcare industry
- all hires must pass state and federal exclusion screenings
Nice To Haves
- Experience in healthcare billing or revenue cycle roles
- Familiarity with medical records billing and refund processing
Responsibilities
- help patients understand their billing statements
- resolve any questions or concerns
- respond to patient questions with a friendly tone
- explain costs clearly
- make sure accounts are accurate
- set up payment plans when needed
- partner with our clinic and billing teams to fix any issues
Benefits
- health, dental, and vision insurance
- a 401(k) match
- paid time off
- wellness perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
