Patient Authorization and Referral Representative

ProvidenceSpokane Valley, WA

About The Position

This position is responsible for front-end reimbursement duties, providing phone and clerical support to the clinical component of home infusion. Other responsibilities include entering patient referral data into the database, entering physician information into the database, entering outcomes information into the database, and tracking CIIs and patient satisfaction surveys. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Infusion and Pharmacy Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • 1 year of experience in medical office setting

Nice To Haves

  • Reimbursement experience
  • Experience with verification of insurance benefits

Responsibilities

  • front-end reimbursement duties
  • providing phone and clerical support to the clinical component of home infusion
  • entering patient referral data into the database
  • entering physician information into the database
  • entering outcomes information into the database
  • tracking CIIs and patient satisfaction surveys

Benefits

  • Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
  • We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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