Patient Appointment Services Specialist - Summer Employment Opportunity Program (SEOP)
About The Position
The Summer Employment Program provides summer employment opportunities to children, step-children and spouses of Mayo Clinic employees enrolled in a degree granting program of study and is intended to help supervisors accommodate employee vacation requests when seasonal work volumes are high. Position is temporary. Patient appointment services specialists (PASS) facilitate patient visits and support health care providers by anticipating and responding to patient needs and requests of the health care team. As a PASS, you will use patient-specific information to accurately determine the nature of an appointment request and independently schedule and confirm patient appointments. Position is on-site.
Responsibilities
- Utilize strong technical skills to navigate electronic tools to determine accurate appointment scheduling
- Multi-task across multiple computer resources to update patient electronic health information (For example; insurance)
- Coordinate complex scheduling which may include multi-specialty itineraries
- Leverage phone etiquette and customer service skills to accurately communicate with patients and the health care team
Benefits
- competitive compensation
- comprehensive benefit plans
- continuing education
- advancement opportunities
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
