Patient and Site Engagement Operations Specialist

ICON plc • Cambridge, MA

1d

About The Position

Patient & Site Engagement Operations Specialist ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Patient Recruitment Lead to join our diverse and dynamic team. As a Patient Recruitment Lead at ICON, you will play a critical role in driving patient recruitment strategies for clinical trials. You will collaborate with internal teams and external partners to ensure that patient recruitment goals are met, while fostering positive patient experiences and contributing to the success of clinical research initiatives.

Requirements

• Bachelor’s degree in life sciences, healthcare, or a related field.
• Proven experience in patient recruitment for clinical trials, with a strong understanding of recruitment strategies and best practices.
• Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders and build strong partnerships.
• Strong analytical skills, with the ability to assess recruitment data and optimize strategies to meet enrollment targets.
• Commitment to ensuring ethical and compliant recruitment practices while fostering a positive experience for patients.

Responsibilities

• Leading the development and execution of patient recruitment strategies to ensure timely enrollment in clinical trials.
• Collaborating with cross-functional teams, including clinical operations, marketing, and external vendors, to implement effective recruitment campaigns.
• Analyzing recruitment data and trends to identify challenges, optimize strategies, and improve patient enrollment outcomes.
• Engaging with patient advocacy groups and community organizations to build partnerships that enhance recruitment efforts.
• Ensuring compliance with regulatory standards and ethical guidelines while maintaining high levels of patient satisfaction throughout the recruitment process.

Benefits

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees