Patient Advocate - Paralegal Experience

The Mesothelioma Center at Asbestos.com • Orlando, FL

1d

About The Position

The Mesothelioma Center at Asbestos.com is the industry leader in patient advocacy. We are seeking a dedicated Legal Patient Advocate with a strong paralegal background to bridge the gap between medical diagnosis and legal/financial recourse.

Requirements

• Bachelor’s degree or Associate’s degree in Paralegal Studies; Paralegal Certificate is highly preferred.
• 3+ years of experience as a paralegal or legal assistant, preferably in personal injury, medical malpractice, or mass torts.
• Familiarity with the history of asbestos litigation or the nuances of Mesothelioma claims.
• Proficiency with CRM and Telephony systems (Salesforce), Google Suite, and digital case management tools.
• Exceptional empathy and communication skills; the ability to explain complex legal jargon to individuals in high-stress medical situations.

Nice To Haves

• VA-Accreditation or a desire to become a VA-Accredited Claims Agent is highly desirable.

Responsibilities

• Act as the first point of contact for patients, thoroughly understanding their needs, documenting exposure history, and identifying potential legal avenues.
• Guide families through the complexities of mesothelioma litigation.
• Connect patients with our vetted legal network, ensuring a seamless handoff and maintaining high standards of client service.
• Maintain meticulous records within our CRM, ensuring all patient interactions are handled with the highest level of confidentiality and accuracy.
• Act as a financial advocate for the patient, ensuring their legal needs are being met by outside firms and internal support teams.
• Work alongside our medical experts and content writers to develop educational resources that simplify complex legal concepts for patients.

Benefits

• Make a meaningful impact by guiding patients and families through critical healthcare decisions.
• Work within a mission-driven team dedicated to advocacy and support.
• Engage in professional development opportunities and stay at the forefront of patient care advancements.
• Enjoy a collaborative and supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees