Patient Advocate - Full-time
About The Position
The Patient Advocate serves as a liaison between patients, families, and the hospital to ensure that every individual receives compassionate, respectful, and patient-centered care. This role is responsible for supporting patients throughout their behavioral health treatment journey by addressing concerns, clarifying hospital policies, and promoting effective communication between patients and clinical teams. The Patient Advocate works to uphold patient rights, resolve complaints, and provide education on available resources, ensuring that care is delivered in a manner that prioritizes dignity, safety, and recovery.
Requirements
- Education: Bachelor’s degree in Social Services related field preferred.
- Experience: Two to three years experience with a psychiatric mental health population in an inpatient setting.
- Knowledge: Must possess knowledge of psychiatric group processes, therapeutic relationships processes, age specific growth and development, limit setting and behavior management, crisis management with aggressive behaviors, and CPR training.
Responsibilities
- Serves as a liaison between patients, families, and the hospital.
- Supports patients throughout their behavioral health treatment journey by addressing concerns.
- Clarifies hospital policies.
- Promotes effective communication between patients and clinical teams.
- Upholds patient rights.
- Resolves complaints.
- Provides education on available resources.
Benefits
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions
- 401k plan with company match for full-time and part-time positions
- Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
