Patient Advocate

UNITED COMMUNITY SERVICES, INC.•West Des Moines, IA

17d•Onsite

About The Position

We have a full-time position available for a Patient Advocate in our West Des Moines, IA clinic. We offer a competitive hourly wage and benefits package. “UCS Healthcare values me as an employee.” “I’m given the latitude to do my job.” “UCS Healthcare is making a difference in our community.” “My supervisor is caring and understanding and is rooting for my success!” These are just a few quotes from a recent employee survey. Many employers promise competitive salaries and benefits, but more than that is required to provide a fulfilling career. What will? How about an organizational culture of mutual respect? Or maybe a career that is not ‘corporate,’ where profits come before people? As an integrated healthcare non-profit, we put people first. We pay for a vast majority of your health insurance premium as part of our robust benefits package. We provide real opportunities for advancement and growth while doing work that makes a difference in our communities. We are inclusive and firmly believe that bringing your authentic self to work improves teams and helps our clients thrive. If you're seeking a workplace that aligns with your values, where your contributions are appreciated, and where you can make a tangible impact, consider joining our team. Rather than waiting for others to catch up with UCS Healthcare, apply with us. Our team members tell us that they are grateful they did. Join us in our mission to create hope for healing and lifelong well-being. UCS Healthcare has earned the Best Place for Working Parents® Designation several years running (2021-2025) in recognition of our commitment to supporting working parents through our family-friendly policies and practices. Job Summary: To discuss financial responsibility with patients about their services that are covered/not covered under their insurance plan and/or if they qualify for other assistance.

Requirements

Ensure accuracy and accountability in providing patient-centered care.
Ability to handle confidential work with tact and discretion.
Strong organizational and time management skills.
Excellent communication skills both written and verbal.
Strong leadership skills.
Detail-oriented.
Ability to work with minimal supervision and work well in both individual and group environments.
Ability to understand and apply guidelines, policies, and procedures.
Ability to perform in stressful situations.
Ability to use resources with good analytical and problem-solving skills.
Fast learner and able to adapt to change quickly.
Must be accessible by phone or email regularly to address operational needs
Communicating with others to exchange information.
Ability to sit for extended periods and work on a computer.
A valid driver's license is required and liability insurance or an equivalent means of reliable personal transportation and coverage as travel within the state of Iowa may be necessary.