PATIENT ADVOCATE/MGR - MILIEU

UHS•Tequesta, FL

70d

About The Position

Sandy Pines is a 149 bed Residential Psychiatric Facility servicing children and adolescents ages 5 to 17. The facility is located in beautiful sub-tropical South Florida and is nestled beside Jonathan Dickinson Sate Park which creates a rustic, roomy outdoor atmosphere. Sandy Pines is at the county line of both Palm Beach and Martin Counties and is just minutes away from the shores of the Atlantic Ocean. Visit us online: https://sandypineshospital.com/ The Patient Advocate/Director of Milieu Group Facilitation investigates, resolves, documents, and reports organization-specific resident and visitor complaints and grievances to leadership and staff, including through the established committee structure. The Patient Advocate/Director of Milieu Group Facilitation develops, implements and participates in customer service and patient relations initiatives related to the facility’s mission and goals. The Patient Advocate/Director of Milieu Group Facilitation manages and oversees group facilitation by milieu staff through competency-based training. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Requirements

Master’s Level Degree required (Master's of Social Work or other clinical Master's degree equivalent).
Required Current Florida Licensed Clinician (LCSW) or (LMHC).
3-5 years hospital experience.

Responsibilities

investigates, resolves, documents, and reports organization-specific resident and visitor complaints and grievances to leadership and staff, including through the established committee structure.
develops, implements and participates in customer service and patient relations initiatives related to the facility’s mission and goals.
manages and oversees group facilitation by milieu staff through competency-based training.