Patient Accounts Team Supervisor

KeyBridge Medical Revenue Care • Lima, OH

24d • Hybrid

About The Position

Patient Accounts Team Supervisor - Hybrid Lima Ohio About KeyBridge Come work with us! We are an 18-time winner of Best Places to Work! At KeyBridge Medical Revenue Care, we pride ourselves on compassion, integrity, and excellence. Our mission is to bridge the gap between healthcare providers and their patients by delivering exceptional service and financial care with empathy and respect in a call center setting. Position Overview We are seeking a dedicated and detail-oriented Patient Accounts Supervisor to join our team. This role offers an excellent opportunity to lead a team responsible for managing patient billing and accounts, ensuring accuracy, compliance, and timely processing. If you have strong leadership skills and a background in healthcare and leading a team, we invite you to contribute to our mission of providing exceptional patient care.

Requirements

• Previous supervisory experience
• Strong leadership and team management skills
• Excellent attention to detail and organizational abilities
• Effective communication and problem-solving skills
• Ability to work under pressure and meet deadlines

Nice To Haves

• Knowledge of healthcare billing software
• Call center experience

Responsibilities

• Supervise and mentor team members to ensure high performance and professional development
• Ensure compliance with healthcare regulations and internal procedures
• Daily/weekly Performance Reports
• Handles complex requests such as escalated calls
• Holds production meetings to review job status, metrics, workflow issues, and roadblocks
• Interviewing/staffing

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees