Patient Accounts Representative III

Saint Luke's Health SystemKansas City, MO
15dHybrid

About The Position

Saint Luke's Health System is a faith-based, not-for-profit aligned health system committed to the highest levels of excellence in providing health care and health-related services in a caring environment. We are dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve. We offer competitive benefits, tremendous career growth, promotions from within, and the opportunity to transfer among hospitals and physician practices. If you share our commitment to excellence, we welcome you to apply. This position will work in hospital billing and will be responsible for researching, identifying errors, and correcting claims denied by insurance companies. The ideal candidate must be able to asses claim to determine when appropriate to make charge adjustments, void a charge, or escalate to the manager. This role will manage the accounts receivable following established patient accounts receivable processes and policies for billing, following up, reimbursement, and customer service. Position will require the ability to work independently, multi-task, and answer phones as it relates to giving or seeking billing information. Important to note: Minimum of 1 year previous healthcare experience working within hospital billing area preferred. Ideal candidate will have previous experience working with EOB’s Ideal candidate will have strong computer skills Ideal candidate will have strong communication skills Ideal candidate will have attention to detail Position hours are Monday – Friday with a flex schedule of working any 8 hours between 6:00am-5:30 pm (with start time no later than 9am). Position is eligible to work remote after a minimum 6 months working in office

Requirements

  • Applicable Experience: Less than 1 year

Nice To Haves

  • Minimum of 1 year previous healthcare experience working within hospital billing area preferred.
  • Previous experience working with EOB’s
  • Strong computer skills
  • Strong communication skills
  • Attention to detail

Responsibilities

  • researching, identifying errors, and correcting claims denied by insurance companies
  • asses claim to determine when appropriate to make charge adjustments, void a charge, or escalate to the manager
  • manage the accounts receivable following established patient accounts receivable processes and policies for billing, following up, reimbursement, and customer service
  • work independently
  • multi-task
  • answer phones as it relates to giving or seeking billing information
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