The Patient Account Representative is responsible for the effective and creative use of proven billing follow-up techniques, and self-directed initiative, to bill and collect payments and resolve outstanding account balances. The Account Rep’s responsibility includes the oversight and management of outstanding accounts receivable assigned to them in an organized and efficient manner to maximize collections and achieve the hospital’s financial and Business Office performance objectives. The Patient Account Representative is responsible for developing and maintaining a thorough, current knowledge of industry standards and payer requirements. This includes the responsibility to develop an understanding of hospital-based services and to ensure that these services are properly reflected on claims billed to payers and the subsequent payments received from those payers.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees