Patient Accounts Receivable Representative

CCRM Fertility • New York, NY

6d

About The Position

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com [http://www.ccrmivf.com/]
The Patient Accounts Receivable Representative plays a vital role in ensuring the financial health and stability of CCRM Fertility by tracking and collecting payments. This role is pivotal in maintaining the financial health of CCRM Fertility by minimizing outstanding receivables and maximizing revenue efficiency. The Accounts Receivable Representative efforts contribute to the stability and growth of CCRM Fertility while fostering positive relationships with vendors and patients through professional and efficient payment interactions.
The Patient Accounts Receivable Representative is responsible for managing the organization's patient accounts receivable processes, ensuring timely and accurate collection of payments from patients and insurance providers. They handle billing inquiries, track outstanding balances, and work with clients to resolve payment discrepancies, and foster positive relationships with customers. This position reports to the RCM Supervisor.

Requirements

• High School Diploma or GED required.
• 1+ year medical billing experience required.
• Ability to work weekends, evenings, and holidays, on a rotating basis.

Nice To Haves

• Previous experience in reproductive medicine or Women’s health is preferred.
• Prior experience with Athena preferred.

Responsibilities

• Support inter-company patients with questions regarding insurance matters, current account status, and billing questions.
• Make a record of all patient interactions and/or account task updates to ensure all staff can follow up appropriately.
• Ensure patients statement balances are current, process/post insurance and patient payments received.
• Coordinate billing for procedures cover by insuance (per business office policy).
• Complete appeals and send necessary documentation to facilitate payment when insurance providers provide wrong reimbursement, low reimbursement, and/or incorrect insurance denials.
• Other specific duties as assigned.

Benefits

• Generous Paid time-off (PTO) and paid holidays
• Medical, Dental, and Vision Insurance
• Health benefits eligible the first day of the month following your start date.
• 401(k) Plan with Company Match (first of the month following 2 months of service)
• Basic & Supplement Life Insurance
• Employee Assistance Program (EAP)
• Short-Term Disability
• Flexible spending including Dependent Care and Commuter benefits.
• Health Savings Account
• CCRM Paid Family Medical Leave (eligible after 1 year)
• Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
• Professional Development, Job Training, and Cross Training Opportunities
• Bonus Potential
• Potential for Over-time Pay (Time and a half)
• Holiday Differential Pay (Time and a half)
• Weekend Shift Differential Pay ($4.00 per hour)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees