Patient Account Specialist FULLY REMOTE
About The Position
TekSystems is currently hiring for a few FULLY REMOTE Patient Account Representatives! MUST HAVE: 1-3 years of medical patient account representative experience, or medical insurance/authorizations experience, AND must sit in EST/CST time zone areas! Description Monday-Friday 8:30am-5pm EST - Remote position. Can sit in EST/CST only. Responsible for answering incoming calls from providers, health plan and members as they relate to eligibility, benefits, claims, coverage and authorization of services. This position will also problem-solve and explain programs and procedures to callers and will answer/address claim payment questions with providers.
Requirements
- 1-3 years of medical patient account representative experience, or medical insurance/authorizations experience
- Must sit in EST/CST time zone areas!
Nice To Haves
- Experience in a call center within a healthcare environment
- Bachelor's Degree preferred
Responsibilities
- Answering incoming phone calls via ACD phone system
- Provide eligibility, benefits, claim, and referral status depending on their queue
- Assist in resolving issues for providers as they relate to claims, authorization, and eligibility inquiries
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
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