Digital Platforms Specialist - Fully Remote

Aace International

4d•Remote

About The Position

The Digital Platforms Specialist plays a central role in ensuring AACE's core technology platforms effectively support membership, education, certification, and day-to-day staff operations. This is not a traditional IT position. Instead, it is a coordination and enablement role that bridges people, systems, and processes across the organization.

Requirements

Bachelor's or equivalent
2-4 years experience
systems/platform experience
communication skills
remote work
annual retreat travel

Nice To Haves

Association experience
SaaS, training or L&D background
Microsoft Dynamics
interest in growth in LMS/education technology

Responsibilities

Platform & Systems Coordination Serve as a primary internal resource for AACE's Association Management System (Microsoft Dynamics 365), Learning Management System, and certification platform.
Coordinate system configuration, user access, and issue resolution.
Provide first-level support for login and system issues.
Support integrations and documentation.
Education & Learning Enablement Support LMS delivery and staff adoption.
Translate learning goals into technology solutions.
Website & Digital Support Maintain and update website content.
Support basic SEO, accessibility, and content governance standards.
Security & Governance Support Support organizational security initiatives, including user access controls, data handling practices, and vendor coordination.
Continuous Improvement Recommend technology improvements and develop training guides.
Identify opportunities to streamline workflows, reduce manual processes, and improve user experience across platforms.
Support staff onboarding and ongoing adoption of digital tools.