Patient Account Representative

Salem Clinic P C•Salem, OR

1d•Onsite

About The Position

Join our team today! This role is perfect for someone who enjoys working with details, communicating with patient, and playing an important part in the overall healthcare experience. Full-time position at: Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301

Requirements

High School Diploma or equivalent.
Organizational skills.
Detail-oriented.
Strong phone skills
Strong computer skills.
Communication skills – effective listening, writing, spelling, and reading skills.
Basic computer skills.
Telephone skills.
Able to work as a team.
Minimum 2 years experience in the business office with in the medical field
Must be available to work flexible hours.
Ability to handle cash and balance account receivable

Nice To Haves

Knowledge of medical terminology.

Responsibilities

Answer telephones promptly and courteously, identifying yourself and your department to the callers. Ability to forward callers appropriately, announcing your call to the receiver.
Review private pay accounts for payment arrangements or for appropriate collection action.
Review accounts for potential refunds.
Review insurance denials and address claims with no response from insurance.
Answer patient questions relating to their monthly statement.
Verify and enter pertinent demographics, insurance coverage.
Assign Primary Care Providers for new patient registration.
Participates in departmental meeting and problem solving groups.
Serve as a mentor to new staff and students as assigned.
Performs other duties as requested.