Patient Account Representative

Cottage Health • Goleta, CA

20h

About The Position

Cottage Health seeks a Patient Account Representative for their CH Patient Financial Services department responsible for working hospital/physician accounts to ensure they are resolved in a timely manner. A PAR will need to effectively perform (as applicable) charge reviews, retro-reviews, work account/claim edits in Cottage's EHR and follow-up on claim submission, remittance review for insurance collections, pursue disputed balances and resolve credit balances from both government and non-government entities. The PAR interfaces with internal revenue cycle departments and external payer organizations including Health Information Management, Case Management, review organizations, access/registration areas, and clinical departments.

Requirements

• Basic MS Word and Excel skills
• 35 wpm keyboarding/typing speed
• Basic math skills
• Successful completion of the Revenue Cycle Department Intern program, possession of Billing Certificate or 6+ months of medical office or patient access experience, working in a healthcare environment (such as doctor's office, patient registration, hospital/clinic billing or scheduling).

Nice To Haves

• Some College Coursework in accounting, business administration, healthcare administration, health information management or management.
• Advanced user of MS Word, Excel and Outlook.
• 1 year in a hospital/physician/clinic environment with knowledge of all billing and/or registration systems and types of medical coverage.

Responsibilities

• Effectively perform (as applicable) charge reviews
• Retro-reviews
• Work account/claim edits in Cottage's EHR and follow-up on claim submission
• Remittance review for insurance collections
• Pursue disputed balances
• Resolve credit balances from both government and non-government entities
• Interfaces with internal revenue cycle departments and external payer organizations including Health Information Management, Case Management, review organizations, access/registration areas, and clinical departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees