Patient Account Representative

LENAPE VALLEY FOUNDATION•Doylestown, PA

7h•Hybrid

About The Position

Are you passionate about supporting mental and behavioral health services while advancing your career in medical billing? As Lenape Valley Foundation (LVF) continues to expand its services in 2026, it is seeking an experienced Patient Accounts Representative to join its growing team. This is an opportunity to contribute to a mission-driven organization dedicated to improving mental health and wellness across Bucks County, impacting thousands of lives every day. At LVF, you’re part of a community committed to compassion, excellence, and growth. The position is onsite for the first 90 days for training and integration, with a potential for a hybrid schedule once training is complete. Since 1958, Lenape Valley Foundation (LVF) has been a trusted non-profit provider of essential human services in Bucks and Montgomery Counties. Its mission is to partner with individuals facing mental health, substance use, or developmental challenges as they pursue personal goals and improved quality of life. With over 30 programs and a commitment to evidence-based care, LVF continues to evolve to meet community needs.

Requirements

High School Diploma or equivalent
ONE year of experience in insurance verification and eligibility review
Patient financial communication and customer service
Team-based collaboration in a business office environment
Experience with Medicaid, Medicare, and commercial insurance
Familiarity with Electronic Health Records (EHR) and practice management systems
Ability to meet the physical requirements of the role, with or without accommodation

Responsibilities

Perform insurance verification and eligibility checks
Develop a working knowledge of LVF payer contracts and billing workflows
Provide support and training to registration, check-in, and other patient accounts staff.
Populate and maintain accurate client insurance information into the Electronic Health Record
Respond to patient billing inquiries with professionalism and empathy
Contribute to efficient revenue cycle management and compliance standards
Carry out additional tasks and responsibilities as directed by the supervisor

Benefits

DailyPay- gives you the flexibility to access your earnings immediately- on your own schedule!
Paid training and supervision
403(b) Retirement Plan
Generous PTO Policy
15 PTO Days
10 Paid Sick Days
4 Paid Personal Days
7 Paid Holidays
5 Paid Conference Days
Medical, Dental, and Vision Insurance
Credit available for medical opt-out
Flexible Spending Account (FSA)
Long-Term Disability and Basic Life Insurance
Employee Assistance Program (EAP)
Continuing Education Assistance Program
Access to student loan management and repayment support