Patient Account Representative

Springhill Medical Center•Springhill, LA

About The Position

We are seeking a dedicated and detail-oriented Patient Account Representative with experience in hospital admissions to join our healthcare team. This role offers an excellent opportunity to contribute to patient care and hospital operations by ensuring accurate account management and smooth admission processes. If you are organized, compassionate, and committed to providing exceptional service, we encourage you to apply. Join our compassionate team dedicated to delivering quality patient care and operational excellence. We offer a supportive work environment, opportunities for professional growth, and comprehensive benefits to help you succeed in your career.

Requirements

High school diploma or equivalent; additional healthcare or administrative training preferred
Previous experience in hospital admissions, patient accounts, or medical billing
Strong attention to detail and organizational skills
Excellent communication and interpersonal skills
Proficiency in electronic health records (EHR) systems and Microsoft Office Suite
Ability to handle sensitive information with discretion and professionalism
Ability to work efficiently in a fast-paced healthcare environment

Responsibilities

Verify patient insurance information and eligibility prior to admission
Collect and process patient demographic and financial information accurately
Assist patients with completing necessary admission paperwork
Enter patient data into hospital management systems efficiently and accurately
Coordinate with clinical staff to ensure seamless patient admissions
Resolve billing discrepancies and communicate with insurance companies as needed
Maintain confidentiality of patient information in compliance with HIPAA regulations
Provide excellent customer service to patients and their families throughout the admission process