Patient Account Rep

CommonSpirit HealthHot Springs, AR
1dOnsite

About The Position

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. Every day you will meticulously post these charges and payments to patient accounts and efficiently schedule daily appointments, contributing to the smooth operation of patient billing and scheduling. To be successful in this role, you will demonstrate meticulous attention to detail in financial transactions, strong organizational skills for scheduling, and a commitment to accuracy and efficiency in patient account management.

Requirements

  • High School Graduate or High School GED

Nice To Haves

  • 1 year medical clinic experience preferred

Responsibilities

  • Answers phones promptly and courteously
  • Responds to mail regarding account inquires
  • Answers patient questions
  • Works one on one with billing agency to actively collect past due balances
  • File all correspondence in patient record
  • Researches patient problems and complaints for causes and solutions
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