Patient Account / Business Services Representative
About The Position
We're looking for a passionate Administrative Assistant / Patient Account Representative to serve as the liaison between our guests and their families and the business services department. Additional duties include: Meets with guests and families upon admission and at discharge to discuss insurance coverages and financial arrangements. Processes payments received. Handles resident trust accounts and petty cash disbursements. Assists residents with Medicaid eligibility review. Generates facility letters regarding coverage and non-coverage. Help support the overall efficiency and functionality of the billing department Complete insurance verifications (training will be provided).
Requirements
- High School Diploma or GED equivalent.
- One (1) year of experience in healthcare, administrative assistant, or related field.
Nice To Haves
- Associate Degree or a combination of education and experience in healthcare related field preferred.
Responsibilities
- Meets with guests and families upon admission and at discharge to discuss insurance coverages and financial arrangements.
- Processes payments received.
- Handles resident trust accounts and petty cash disbursements.
- Assists residents with Medicaid eligibility review.
- Generates facility letters regarding coverage and non-coverage.
- Help support the overall efficiency and functionality of the billing department
- Complete insurance verifications
Benefits
- Paid Time Off (PTO)
- Tuition Reimbursement & Scholarship Opportunities
- Medical/Dental/Vision/401K match
- Excellent growth and advancement opportunities
- Mission Driven Ohana & Dedicated Team Culture
- Competitive pay and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
