Patient Access Support Services, Enterprise Access & Reimbursement Manager - Los Angeles West / West Region

Bristol Myers Squibb•Malibu, SC

1d•Onsite

About The Position

Working at Bristol Myers Squibb offers challenging, meaningful, and life-changing work, transforming patients' lives through science. The company values balance and flexibility, offering competitive benefits and programs. Bristol Myers Squibb seeks individuals passionate about helping physicians and patients overcome serious diseases and ensuring access to medications, aiming to develop future leaders. This specific role is for an Enterprise Access & Reimbursement Manager (ARM), focusing on the Hematology, Oncology, and Cardiovascular portfolio. The ARM is part of the customer-facing Patient Access Support Services (PASS) organization, responsible for building strong, long-term customer relationships and representing BMS Patient Access Support and Programs within a defined Western Region geography, specifically Los Angeles West. The position provides access and reimbursement support, education, and resources in a professional, compliant, and ethical manner to support clinical decisions for patients. It requires collaboration with the PASS program management team, matrix colleagues across Access Strategy, Field Sales, and the Market Access Field Team. This is a field-based position.

Requirements

Strong interpersonal and communication skills.
Demonstrated performance in strategic analysis, leadership, critical thinking, leading without authority and the ability to collaborate effectively and efficiently within a matrix organization.
Bachelor’s degree or equivalent required with a minimum of 5+ years in pharmaceuticals and/or related Healthcare experience.
Demonstrated strength in BMS Values – Urgency, Inclusion, Passion, Accountability, Innovation, and Integrity.
Meeting the requirements of Qualified Driver, as determined by the Company in its sole discretion (for operation of a Company-provided vehicle).

Nice To Haves

Account management skills and experience in the buy and bill and specialty pharmacy market.
Prior customer facing responsibility, along with patient reimbursement experience.

Responsibilities

Builds and maintains professional contacts with office staff in private practice, medical group practices and/or hospitals, and others in the patient care continuum.
Develops deep market access expertise in the assigned geography and anticipates implications for BMS brands (and their key competitors) in areas of enterprise focus and patient support priorities.
Maintains expertise in changing healthcare landscape, including market trends and payer dynamics.
Proactively shares reimbursement related education to offices as appropriate, educating staff on enrolling appropriate patients into BMS patient support programs.
Reactively manages patient cases enrolled into BMS Hubs, working with office staff to facilitate continuity of care, post the clinical decision.
Compliantly shares account knowledge and insights to enhance ONE BMS matrix team approach.
Provides Home Office approved reimbursement related updates to District Manager and sales representatives within own geography as appropriate.
Complies with all laws, regulations and policies that govern the conduct of BMS.

Benefits

Competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees).
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.
Unlimited paid sick time (based on eligibility).
Up to 2 paid volunteer days per year (based on eligibility).
Summer hours flexibility (based on eligibility).
Leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs.
Annual Global Shutdown between Christmas and New Years Day.