About The Position

Working at Bristol Myers Squibb offers challenging, meaningful, and life-changing work, transforming patients' lives through science. The company values balance and flexibility, offering competitive benefits and programs. Bristol Myers Squibb seeks individuals passionate about helping physicians and patients overcome serious diseases and ensuring access to medications, aiming to develop future leaders. The Enterprise Access & Reimbursement Manager (ARM) focuses on the Hematology, Oncology, and Cardiovascular portfolio. This customer-facing role within the Patient Access Support Services (PASS) organization involves building strong, long-term relationships with customers in a defined geography. The ARM provides access and reimbursement support, education, and resources in a compliant and ethical manner to support clinical decisions for patients. This field-based position requires collaboration with the PASS program management team, Access Strategy, Field Sales, and the Market Access Field Team.

Requirements

  • Strong interpersonal and communication skills.
  • Demonstrated performance in strategic analysis, leadership, critical thinking, leading without authority and the ability to collaborate effectively and efficiently within a matrix organization.
  • Bachelor’s degree or equivalent.
  • Minimum of 5+ years in pharmaceuticals and/or related Healthcare experience.
  • Meeting the requirements of Qualified Driver, as determined by the Company in its sole discretion (as this position requires operation of a Company-provided vehicle).

Nice To Haves

  • Account management skills and experience in the buy and bill and specialty pharmacy market.
  • Prior customer facing responsibility.
  • Patient reimbursement experience.
  • Demonstrated strength in BMS Values – Urgency, Inclusion, Passion, Accountability, Innovation, and Integrity.
  • Prefer candidate to live in within territory geography boundary.

Responsibilities

  • Builds and maintains professional contacts with office staff in private practice, medical group practices and/or hospitals, and others in the patient care continuum.
  • Develops deep market access expertise in the assigned geography and anticipates implications for BMS brands (and their key competitors) in areas of enterprise focus and patient support priorities.
  • Maintains expertise in changing healthcare landscape, including market trends and payer dynamics.
  • Proactively shares reimbursement related education to offices as appropriate, educating staff on enrolling appropriate patients into BMS patient support programs.
  • Reactively manages patient cases enrolled into BMS Hubs, working with office staff to facilitate continuity of care, post the clinical decision.
  • Compliantly shares account knowledge and insights to enhance ONE BMS matrix team approach.
  • Provides Home Office approved reimbursement related updates to District Manager and sales representatives within own geography as appropriate.
  • Complies with all laws, regulations and policies that govern the conduct of BMS.

Benefits

  • Competitive benefits, services and programs
  • Health Coverage: Medical, pharmacy, dental, and vision care
  • Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)
  • Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support
  • Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
  • Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
  • Unlimited paid sick time (based on eligibility)
  • Up to 2 paid volunteer days per year (based on eligibility)
  • Summer hours flexibility (based on eligibility)
  • Leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs
  • Annual Global Shutdown between Christmas and New Years Day
  • Additional incentive cash and stock opportunities (based on eligibility)

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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