Patient Access Supervisor - Virginia Clinic

Essentia Health • Virginia, MN

9h

About The Position

This position provides leadership and support to patient access staff in designated department(s). Assists manager in maintaining optimal staffing models based on volumes and monitors quality and productivity. Exhibits and promotes the Essentia Health customer service philosophy to ensure patients and visitors receive exceptional service. Provides feedback and coaching to staff as necessary and assists with the development of training programs.

Requirements

• 2 years of direct work experience as related to oversight of the team’s work or 2 years of related healthcare leadership experience

Nice To Haves

• Previous leadership experience
• Associate's degree or higher

Responsibilities

• Provides information to, and maintains relationships with external and internal providers, nursing staff, operation managers, front office staff, and customers to provide coordinated services
• Stays current with clinical, provider, registration and scheduling information related to the serviced departments
• Assists in maintaining scheduling protocols for many different Essentia Health departments
• Assists in monitoring all work queues to ensure timely and quality patient care

Benefits

• At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
• We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
• To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
• Please note that benefit eligibility may vary.
• For full details, refer to your benefit summary or contact our HR Service Center at [phone].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees