Patient Access Supervisor
About The Position
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Patient Access Supervisor, you will help the Registration Department manage operational functions while maintaining customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing. In addition, having client executive presence and cross functional operational strategy with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor, you’ll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations. Here's what to expect as a Patient Access Supervisor: Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification. Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner. Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements. Provide guidance, feedback, and coaching to associates. Train staff on policies, procedures, systems, and regulatory requirements. Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards. Assists manager with staff evaluations by providing feedback on individuals the supervisor has monitored/supervised. Ensure proper utilization of software and technology tools. Be readily available and serve in an on-call capacity as needed
Requirements
- Exceptional leadership experience in a supervisory role.
- Broad understanding of daily Patient Access functions and operations.
Nice To Haves
- Minimum of 3 years of experience at least 1 year in a management role
Responsibilities
- Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
- Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner.
- Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
- Provide guidance, feedback, and coaching to associates.
- Train staff on policies, procedures, systems, and regulatory requirements.
- Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.
- Assists manager with staff evaluations by providing feedback on individuals the supervisor has monitored/supervised.
- Ensure proper utilization of software and technology tools.
- Be readily available and serve in an on-call capacity as needed
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
