Patient Access Supervisor
About The Position
Position Purpose Supervises and leads facility Patient Access services staff. Duties include interaction with Management, Patient Business Services, Patient Care Services and Hospital Information Services to guarantee that Hospital and Departmental requirements are met. Serves as a resource to access and non-access staff with regard to revenue cycle operations. What you will do Responsible for scheduling and staff coverage for designated functional in order to provide adequate and appropriate staffing according to patient volume 24/7 Facilitate customer friendly patient access to all hospital services Supervise department activities, personnel and resolve staff grievances Select, train, assign, monitor, and evaluate staff Ensure compliance with regulatory agencies Ensure staff compliance with approved policies, procedures and requirements Implement and maintain the departmental Quality Improvement and Training and Development plan
Requirements
- High School Diploma or equivalent required
- 5 years’ experience in Revenue Cycle; Patient Access and/or Patient Financial Services and experience with hospital registration and scheduling systems required
- Previous supervisory experience with strong scheduling, preregistration and insurance knowledge
- Demonstrated knowledge of federal and state regulations and third party payer billing requirements, medical terminology, ICD-10 and CPT-4 coding required
Nice To Haves
- College level certification or degree completion in a Business or Health Care related field desired
- CHAA/CHAM certification desired
Responsibilities
- Responsible for scheduling and staff coverage for designated functional in order to provide adequate and appropriate staffing according to patient volume 24/7
- Facilitate customer friendly patient access to all hospital services
- Supervise department activities, personnel and resolve staff grievances
- Select, train, assign, monitor, and evaluate staff
- Ensure compliance with regulatory agencies
- Ensure staff compliance with approved policies, procedures and requirements
- Implement and maintain the departmental Quality Improvement and Training and Development plan
Benefits
- Full time 40hrs
- Excellent benefits - starting day 1!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
