Patient Access Specialist

Hospital for Special Surgery • West Palm Beach, FL

28d

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) What you will be doing JOB DESCRIPTION Patient Access Specialist Patient Registration Full-Time A highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care. Patient Access Specialist is expected to score in the top 5% of measurable categories within 6 months of hire.

Requirements

• A high school diploma or equivalent (G. E.D.), may include specialized or vocational courses.
• High School Diploma

Nice To Haves

• Working knowledge of medical terminology.
• Self directed, motivated, resourceful, demonstrates initiative.
• Working knowledge of MS Office Suite applications: Word, Excel, Outlook.
• Proficiency in EPIC Prelude and Cadence
• Ability to add, subtract, multiply, divide, and calculate percentages
• Performs accurate typing at 45-60 wpm
• Bilingual a plus

Responsibilities

• Provide exceptional customer service to all patients, visitors, and customers
• Prioritize patient flow
• Verify insurance and obtain benefits
• Triage phone calls and schedule appointments
• Respond to patient, visitor, and customer inquiries
• Obtain patient demographics, personal information, and medical history by interviewing patients
• Collect payments
• Performs other related duties incidental to the work described herein

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED