Lowndes FT -Patient Access Specialist( Floater)
About The Position
Legacy Behavioral Health is hiring individuals with a passion for making a difference in their community! We are seeking a Pre Service Coordinator to work in the Lowndes Mental Health Center. The Pre-Service Coordinator works with consumers throughout the pre-access process to include: scheduling according to specified appointment protocols, pre-registration of new and established consumers, insurance and eligibility verification of all consumers to include updating registration information on established patients. In addition, the Pre Service Coordinator is responsible for informing the consumer of referral authorization requirements, co-pays, and/or deductibles due, and assisting in securing payment arrangements. These tasks will be performed with accuracy and in conjunction with required procedures and work processes to expedite payment for services and avoid authorization penalties. This role will also include answering and directing calls, working through referrals, running eligibility checks/compliance, and the completion of questionnaires for Medicare, Medicaid, Insurance and Self Pay consumers.
Requirements
- A high school diploma or GED with a minimum of 3 years of work experience in a medical office setting
- Basic computer skill
- Thorough understanding and working knowledge of all aspects of EMR
- Ability to analyze data for improvement opportunities
- Utilizes discretion in handling the organization’s confidential information and consumer-protected information
- Excellent interpersonal, verbal and written communication skills, and teambuilding
- A valid GA driver’s license is required
Nice To Haves
- Associate Degree in a business, medical or related field
- 5 years experience in a medical office environment
Responsibilities
- Scheduling according to specified appointment protocols
- Pre-registration of new and established consumers
- Insurance and eligibility verification of all consumers to include updating registration information on established patients
- Informing the consumer of referral authorization requirements, co-pays, and/or deductibles due
- Assisting in securing payment arrangements
- Performing tasks with accuracy and in conjunction with required procedures and work processes to expedite payment for services and avoid authorization penalties
- Answering and directing calls
- Working through referrals
- Running eligibility checks/compliance
- Completion of questionnaires for Medicare, Medicaid, Insurance and Self Pay consumers
Benefits
- Competitive pay
- Employee Assistance Program
- EAP services include legal assistance, financial consultations, access to work-life specialists, and up to 4 counseling session
- Health insurance: affordable and high-quality state of Georgia insurance benefits to all full-time employees. Several options available with Blue Cross Blue Shield and United Healthcare
- Flexible benefits: group term life insurance, dependent life, accidental death, short and long term disability, dental, vision, legal, long term care, healthcare/dependent spending accounts, and specific critical illness insurance
- 9 paid holidays per year
- Paid time off that can be used for personal or sick leave
- Two retirement plans, a 401k with a 3% matching contribution after one year of employment and a 457
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
