PATIENT ACCESS SERVICE REP SR, FH - CLINIC-DOM-CARDIOLOGY

Froedtert • Milwaukee, WI

19d • Onsite

About The Position

The Patient Access Service Representative (PASR) Sr delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. Under general supervision, supports operations of the clinic for organization and productivity in collaboration with leadership.

Requirements

• A minimum of 2 years of prior receptionist/clerical experience or comparable education and training experience is required.
• A minimum of 3 years of prior informal or formal leadership experience preferred.
• Effective communication skills, oral and written required.
• Ability to multi-task.
• Strong proactive organizational skills a must.
• Must have excellent customer service skills.
• Must be proficient in Microsoft Outlook, Excel and Word.

Nice To Haves

• Experience in a medical/healthcare setting is preferred.
• Knowledge of medical terminology and EpicCare is preferred.

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED