Patient Access Representative-Scheduler PRN

LADD MEMORIAL HOSPITAL•Osceola, WI

24d

About The Position

Summary: A patient access representative is responsible for helping patients gain access to medical treatment within Osceola Medical Center. The patient access representative is responsible for answering incoming calls to the organization and meeting the needs of the patient. The patient access representative performs all duties associated with efficient and complete scheduling and registration of all patients requiring services in the clinic, specialty, and outpatient departments. The patient access representative provides a cheerful, approachable presence demonstrating outstanding customer service within the facility while completing daily tasks efficiently and accurately. Representatives adhere to the strictest confidentiality and HIPAA regulations. They are responsible to greet patients in a prompt and polite manner, gather pertinent data to complete registration tasks and ensure efficient patient flow. They are also responsible for entering and verifying insurance information. Typical Schedule: This is a casual position with typical daytime hours.