Patient Access Representative - Corporate Patient Access - Full Time
About The Position
Description Position Summary: Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration. Education, License & Cert: High School Diploma or equivalent is required. Experience: Customer/patient relations experience required (preferably in a healthcare setting). At least 1‐year experience in a position requiring frequent and direct in‐person customer contact. Candidate should have experience in a role that requires: Strong organizational skills Excellent verbal communication skills Frequent keyboarding Exceptional attention to detail Essential Functions: Creates patient encounters in the EHR for ED, radiology, and outpatient patients. Performs all functions related to the integrity of the EHR (i.e., obtaining general consent for treatment, creating unknown encounters, merging records, scanning, prepared trauma packets) Participates in daily auditing of registration processes. Manages incoming and outgoing telephone calls, Vocera calls, Nurse call system. Collects co‐pays and provides financial guidance related to paying outstanding balances, providing estimate letters for services rendered. Performs the function of Health Information Management department after hours. Participates in ED staff meetings and ED Shared Governance. Other Duties: Other duties as assigned. Pay range: $17.00 -$22.82/ hr DOE #LI-MD1
Requirements
- High School Diploma or equivalent is required.
- Customer/patient relations experience required (preferably in a healthcare setting).
- At least 1‐year experience in a position requiring frequent and direct in‐person customer contact.
- Strong organizational skills
- Excellent verbal communication skills
- Frequent keyboarding
- Exceptional attention to detail
Responsibilities
- Accurately schedule patients for prescribed procedures
- Performs clerical and reception duties associated with patient registration
- Creates patient encounters in the EHR for ED, radiology, and outpatient patients.
- Performs all functions related to the integrity of the EHR (i.e., obtaining general consent for treatment, creating unknown encounters, merging records, scanning, prepared trauma packets)
- Participates in daily auditing of registration processes.
- Manages incoming and outgoing telephone calls, Vocera calls, Nurse call system.
- Collects co‐pays and provides financial guidance related to paying outstanding balances, providing estimate letters for services rendered.
- Performs the function of Health Information Management department after hours.
- Participates in ED staff meetings and ED Shared Governance.
- Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
