Patient Access Representative

Adventist Health•Glendale, CA

30d

About The Position

Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of our nurses and have received Magnet designation from the American Nurses Credentialing Center. Glendale is known for its urban living, with easy access to dining, entertainment, shopping, amusement parks and outdoor recreation. Adventist Health Glendale is proud to be part of the thriving, diverse community since 1905. Job Summary: Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Nice To Haves

High School Education/GED or equivalent: Preferred
Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Responsibilities

Responsible for timely and accurate patient registration.
Interviews patients for all pertinent account information.
Verify all insurance and calculates and collects patient liability amounts.
Ensure that all necessary signatures are obtained for treatment.
Answer any questions and explain policies clearly.
Check for physician orders and attaches them to appropriate patient record to ensure correct test is received.
Print and collate any paperwork needed for each patient to for distribution to unit/department.
Escorts patients to his/her area or refers patient to available escort as needed.
Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
Follows guidelines and instructions from senior staff.
Performs other job-related duties as assigned.
Performs other job-related duties as assigned.