Patient Access Representative

HealthPartners • Stillwater, MN

7h

About The Position

The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes; patient identification interviews, verification of patient demographic and insurance information, real time insurance eligibility checks and precise entry of this information into the system Work Schedule: 24 hours weekly/ .6 FTE

Requirements

• High school diploma or equivalent, prior equivalent work experience may be considered in lieu of diploma
• Excellent customer service and communications skills, including human relations sensitivity, listening and telephone etiquette skills
• Ability to promote and maintain good patient relations and patient confidentiality
• Computer and accurate keyboarding skills

Nice To Haves

• Epic experience
• One year work experience in patient registration
• One year experience in healthcare ADT and Prelude knowledge
• Overall knowledge of third party payors, hospital policies and business office procedures
• Medical terminology knowledge desired
• Type a minimum of 50 WPM

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees