Patient Access Representative

Lifepoint Health • Oklahoma City, OK

1d

About The Position

At Mercy Rehab Hospital OK City North, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. How you’ll contribute This position pre-registers and registers patients for all services, in a friendly, accurate and timely manner. They will be responsible for assisting all components of the Patient Access team. This includes collecting and reporting demographic and billing information. This position also assists with pre-registration and certain scheduling responsibilities as needed. This job secures patient accounts by obtaining appropriate demographic insurance and medical information. Estimates are provided for services when appropriate. Must possess a strong work ethic and have the ability to work both independently and as a team to ensure patient needs and department guidelines are met.

Requirements

• High school diploma or equivalent
• One year of customer service experience
• One year of medical registration or reception experience preferred

Nice To Haves

• One year of medical registration or reception experience

Responsibilities

• Pre-registers and registers patients for all services
• Assisting all components of the Patient Access team
• Collecting and reporting demographic and billing information
• Assists with pre-registration and certain scheduling responsibilities as needed
• Secures patient accounts by obtaining appropriate demographic insurance and medical information
• Estimates are provided for services when appropriate

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Personal and career development education opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees