Patient Access Representative

Urology of Indiana LLC•Fishers, IN

About The Position

The Patient Service Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office.

Requirements

High School Diploma
Interact professionally and positively with all patients, colleagues, managers and executive team
Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks.
One year of experience working in a medical practice or in a health insurance organization
Excellent verbal and written communication skills
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.

Responsibilities

Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines.
Display leadership initiative by offering to help others or asking take on additional responsibilities when able
Responsible for check-in/check out
Travel to satellite locations as needed
Verify insurance for upcoming procedures
Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing

Benefits

Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

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