Patient Access Representative (Front Desk)

Blue Ridge Health • Hendersonville, NC

60d

About The Position

As a Patient Access Representative, you will work as an integral member of the team by providing excellent customer service to all internal and external customers of BRH. This role includes assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential. Other responsibilities include answering patient phone calls to assist with scheduling appointments.

Requirements

• Stellar communication skills that allow you to easily and effectively communicate with staff, patients, providers, peers, supervisors and community stakeholders
• A team player that can help build a positive environment by working cooperatively with other individuals and departments throughout the organization
• A desire to work with an interdisciplinary healthcare team and culturally diverse patient population
• High School Diploma or Equivalent (required)

Nice To Haves

• One-year experience working in a medical office environment (This is preferred, but not required. We can help you learn the ropes!)

Responsibilities

• Providing excellent customer service to all internal and external customers
• Assisting patients with check-in and check-out during appointments
• Ensuring all patient data is up to date and remains confidential
• Answering patient phone calls to assist with scheduling appointments

Benefits

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees