Patient Access Representative (Telephone Receptionist/Appointment Scheduler)
About The Position
Join Our Team at Orthopedic Institute in Sioux Falls SD! Are you passionate about providing exceptional patient care and customer service? Do you thrive in a fast-paced environment and enjoy working as part of a team? If so, we have the perfect opportunity for you! Orthopedic Institute is currently seeking a dedicated and detail-oriented individual to join our team as a Patient Access Representative. In this role, you will serve as the first point of contact for our customers, providing top-notch service to patients and assisting them with scheduling appointments and answering any questions they may have about our services. This position is ideal for someone who is organized, personable, and enjoys working in a healthcare setting.
Requirements
- High school diploma or equivalent
- Previous experience in a healthcare or customer service role required
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in basic computer skills
Responsibilities
- Answer incoming calls and assist patients with scheduling appointments
- Verify patient information and insurance coverage
- Provide excellent customer service and address patient concerns in a professional manner
- Ensure accurate and timely scheduling of appointments
- Collaborate with medical staff, clinical and support teams to coordinate patient care
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
