Patient Access Representative

U.S. Urology Partners • Greenwood, IN

37d

About The Position

The Patient Access Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office.

Requirements

• High School Diploma
• Interact professionally and positively with all patients, colleagues, managers and executive team
• Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks.
• One year of experience working in a medical practice or in a health insurance organization
• Excellent verbal and written communication skills
• Reasoning Ability
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills
• To perform this job successfully, an individual should have thorough knowledge in computer information systems.
• Physical Demands
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Work Environment
• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Other Duties
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Travel
• Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Responsibilities

• Responsible for check-in/check out
• Travel to satellite locations as needed
• Verify insurance for upcoming procedures
• Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing
• Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines.
• Display leadership initiative by offering to help others or asking take on additional responsibilities when able

Benefits

• Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED