Patient Access Representative -Full Time
About The Position
This position is responsible for accurately collecting and entering patient demographic and insurance information, along with performing additional tasks as assigned by the supervisor. All duties are carried out with a strong emphasis on patient safety, satisfaction, accuracy, confidentiality, and professionalism. At Cary Medical Center, we take great pride in our workplace culture. Our employees have voted us one of the Best Places to Work in Maine for five consecutive years (2021–2025). As a Patient Access Representative, you’ll be part of a supportive and collaborative team where your work has a meaningful impact on patient care and community health.
Requirements
- High School diploma or equivalent preferred.
- Must have excellent telephone etiquette.
- Type at least 30 WPM with accuracy.
- With consideration to our patients’ and staff needs, you may need to work on days, evenings, nights, weekends and/or holidays and may need to float to other departments.
Responsibilities
- Professionally receiving and directing telephone calls and inquiries
- Greets and assists patients, visitors, and staff entering the hospital
- Obtains initial patient information, including demographics and insurance information; reviews and maintains patient data.
- Maintaining accurate records, reports, and ongoing logs as requested
- Keeping detailed records of all inpatients
Benefits
- comprehensive benefits package, including health, dental, vision, retirement, and paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
