About The Position

The ED Patient Access Rep registers patients in the Emergency Department by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility and entering information into appropriate systems. The ED Patient Access Rep provides quality customer services to patient of all ages, their families, visitors, medical staff, clinicians and co-workers ensuring that everyone is treated courteously, quickly and with respect. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: N/A

Requirements

  • High School Diploma or equivalent
  • Ability to perform daily activities with minimal supervision.
  • Functions in a self-directed manner in the accomplishment of routine activities.
  • Issues that involve violation of VCUHS policies and procedures, involve conflicts of a sensitive nature or that would be considered unusual in nature are to be brought to the attention of the immediate supervisor immediately.
  • Incumbents are required to cover three shifts, weekends and holidays as scheduled and are considered essential personnel and expected to report to work as assigned.

Nice To Haves

  • Previous work experience in a healthcare setting and knowledge of medical terminology
  • Experience with medical insurance, HMO, managed care
  • Experience with appointment scheduling/registration
  • Post high school education in healthcare or business related coursework

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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