Patient Access Representative: Mount Pleasant Peds Specialty & After Hours Care
About The Position
Under the supervision of the Manager, facilitates accurate and timely completion of registration and all paperwork necessary for patient care. Receives all visitors and patients, answers the main telephone line, assisting callers or transferring the calls to the appropriate individual. Schedules all visits for the Mount Pleasant Pediatric After Hours Care & Specialty Clinics. Works closely with physicians, nurses and therapists to provide optimal ambulatory healthcare. Applies guest relations policy to all visitors, patients, physicians and co-workers. Provide administrative coverage at the front desk of the Mount Pleasant AHC Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation. Schedule interpreters for clients. Retrieve billing charges.
Responsibilities
- Perform other duties as assigned or initiated.
- Function as the first line of contact receiving patients, answering incoming calls, and monitoring the waiting room.
- Collect and appropriately document all payments in accordance with established policies and procedures.
- Scheduling of appointments, consults, treatment, and tests.
- Registration of Patients Receive accurate demographic and insurance information on all patients and enter in the electronic medical record. Collect all required signed forms and information necessary to achieve a clean registration and reduce billing denials.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
