Patient Access Representative-Scheduler
About The Position
A patient access representative is responsible for helping patients gain access to medical treatment within Osceola Medical Center. The patient access representative is responsible for answering incoming calls to the organization and meeting the needs of the patient. The patient access representative performs all duties associated with efficient and complete scheduling and registration of all patients requiring services in the clinic, specialty, and outpatient departments. The patient access representative provides a cheerful, approachable presence demonstrating outstanding customer service within the facility while completing daily tasks efficiently and accurately. Representatives adhere to the strictest confidentiality and HIPAA regulations. They are responsible to greet patients in a prompt and polite manner, gather pertinent data to complete registration tasks and ensure efficient patient flow.
Requirements
- High School Diploma/GED/HSED
- Strong customer services skills
- Ability to multi-task
- Positive attitude
Nice To Haves
- Minimum of 1 year of experience in patient access is a plus.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
