Patient Access Representative (Receptionist)
About The Position
Patient Access Representative (Receptionist) (Full-time; 40 hours/week) Generations Family Health Center, Inc. is a regional community health center covering a thirty seven town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental and behavioral health care, as well as care coordination and community outreach. In addition to our main facilities, we offer mobile programs and School Based Health Centers. Our Community - Generations Family Health Center: https://genhealth.org/our-community/ Location: Putnam, CT (Behavioral Health Department) JOB SUMMARY: Major job duties include greeting patients, answering phone, scheduling appointments, obtaining information from patients, posting procedures, and collecting fees. Must provide excellent customer service and work as a team with multidisciplinary team including dental, medical, health support, and community program staff.
Requirements
- High school diploma, post-secondary school education preferred.
- Typing and computer skills essential.
- Familiarity with medical/dental terminology and billing procedures is necessary
- experience in medical/dental office is helpful.
- Must be detailed oriented and able to handle multi-tasking in a fast paced environment.
Responsibilities
- greeting patients
- answering phone
- scheduling appointments
- obtaining information from patients
- posting procedures
- collecting fees
- provide excellent customer service
- work as a team with multidisciplinary team including dental, medical, health support, and community program staff
Benefits
- Medical and Vision Insurance
- Tax-Sheltered Annuity (403b)
- Group Life Insurance
- Disability Insurance
- Paid Sick Time
- Paid Personal Time
- Paid Vacation
- 9 Paid Holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
