Patient Access Representative II 1.0 Days

Franciscan Alliance•Indianapolis, IN

1d•Onsite

About The Position

The Revenue Cycle Patient Access Representative II (PAR) is responsible for tasks related to Pre-Registration, Registration, Patient Financial Counseling, and the collection of patient co-payments and liabilities. This role involves gathering demographic and financial information essential for creating medical records for all services provided at Franciscan Alliance. The representative also distributes necessary information to patients or their representatives, adhering to federal and state guidelines, and ensures all patient information meets quality and regulatory standards. A key aspect of the position is compassionately discussing co-payment, prepayment, and outstanding balance responsibilities with patients.

Requirements

High School Diploma/GED

Nice To Haves

Associate's Degree

Responsibilities

Perform tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments.
Collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance.
Distribute information to patients or their representative, and other information required by federal and state guidelines.
Ensure that patient information meets all quality and regulatory standards.
Compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
Enter insurance policy number, group number, address, and telephone numbers.
Verbally interview patient and/or family in order to obtain registration information.
Enter patient billing and clinical data.
Identify co-payment procedures and fiscal procedures related to registration procedures.
Complete computer and telephone pre-registrations to maintain patient flow.