Patient Access Representative II 1.0 Days

Franciscan Alliance, Inc.•Indianapolis, IN

1d•Onsite

About The Position

The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

Requirements

High School Diploma/GED

Nice To Haves

Associate's Degree

Responsibilities

Perform tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments
Collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance
Distribute information to patients or their representative, and other information required by federal and state guidelines
Ensure that patient information meets all quality and regulatory standards
Compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances
Enter insurance policy number, group number, address, and telephone numbers
Verbally interview patient and/or family in order to obtain registration information
Enter patient billing and clinical data
Identify co-payment procedures and fiscal procedures related to registration procedures
Complete computer and telephone pre-registrations to maintain patient flow